Privacy Policy

Privacy Policy

Introduction

Welcome to http://auto-body-shop-appointment.autobodyshop-talk.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we handle information about you in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transparency and Accountabilty for Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy covers all aspects of our website, applications, services, and products offered at http://auto-body-shop-appointment.autobodyshop-talk.com, collectively referred to as ‘the Company’ or ‘we’. Please note that this policy does not extend to third-party platforms, apps, products, or services accessed through links on our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices when you:

  1. Use our applications and services as an authorized user.
  2. Visit any of our websites linked to this Privacy Policy.
  3. Communicate with us via newsletters, emails, calls, or text messages (SMS).

Personal Data Collection

We collect multiple types of personal data, including:

  1. Account Information: This includes your username, email address, and password used to access our services.
  2. Payment Information: Details related to your payment methods for purchasing our products or services.
  3. Financial Information: Transaction records, billing addresses, and financial account numbers.
  4. Purchase Information: Data about the products you buy from us, including quantities, dates, and prices.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) and mobile phone numbers for the purpose of sending push notifications.
  6. Location Data: Your geographic location data when you interact with our applications or services.
  7. Feedback: Any comments, reviews, or suggestions you provide to improve our offerings.
  8. Social Media Information: Personal data from social media platforms when users choose to connect their accounts with ours.
  9. Product Information: Details about products of interest that you browse on our site.

We collect this data through various means: user input forms, interactions with our applications and services, tracking technologies (such as cookies), and third-party service providers who assist us in delivering our services. Additionally, third parties may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

We use cookies to enhance your user experience and for analytics purposes:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our website and applications. They ensure that pages load quickly and securely, and allow you to navigate through them smoothly.
  • Preference Cookies: We use these cookies to remember your preferences and settings, such as language or layout choices.
  • Analytics Cookies: These enable us to track site usage, measure performance, and understand how users interact with our content. They help us provide better services by collecting aggregated data about user behavior on our platform.

Users have the option to manage their cookie preferences through our Cookie Manager, allowing them to control which types of non-essential cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the retention period expires or when no longer required, we delete or anonymize the data to ensure your privacy.

Security Measures

We have implemented robust organizational and technical security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include encryption of data during transmission and at rest, secure third-party processing, and regular reviews of our security practices.

Children’s Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect personal data from minors, and if we become aware that we have collected such information, we will take steps to delete it promptly.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your data and its processing details.
  • Correction or rectification of inaccurate data.
  • Erasure (also known as the ‘right to be forgotten’).
  • Restriction on the processing of your data under specific circumstances.
  • Portability of your data, allowing you to receive a copy in a commonly used format.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination based on your exercise of privacy rights.

To exercise these rights or if you have any data-related inquiries, please contact our Privacy Team via email at [email protected] or through written correspondence to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage you to review it periodically for changes that may impact you.

Contact Information

For any privacy-related matters, including inquiries, unsubscribe requests, or feedback, please reach out to us:

Email: [email protected]
Address: [Privacy Team Address]